We’ve designed your experience at Fatty Arbuckles to be relaxing and rejuvenating. To ensure your time with us is as beneficial as possible, we ask that you arrive 15 minutes before your appointment to allow time for parking and a thorough consultation with your stylist.
The Salon is your sanctuary. Please leave the outside world behind by switching your mobile to silent while you’re here.
Please call 48 hours ahead of time to reschedule or cancel your appointment. This provides our wait list clients an opportunity to take your missed appointment.
We will do our best to accommodate late arrivals, but please note that if you are 15 mins late, you may need to be rescheduled if it inconveniences another client. In this case, you may be charged a cancellation fee.
50% deposits will be charged for all appointments over 3 hours at our busiest times. This amount is redeemable against your appointment and guarantees your booking. You may be asked to pay 50% or all or your appointment upfront if you have a history of cancelling or failing to attend without providing the appropriate notice period. All bookings made through our online booking system will be asked to pay 50% to secure the booking.
*Any appointment missed or cancelled with less than 48 hours notice will incur a fee of: $25 per 30 minutes of your scheduled appointment