Our Promise

Our Promise

We aim to provide the best advice and service for your needs. If you are not 100% happy or have any concerns with your hair, we promise to rectify the issue within the first week. Please call and arrange to come back in within one week from your initial appointment and we will work with you to ensure you love with your new hair.

At Fatty Arbuckles our highly trained Stylists provide professional technical services and achieve outstanding results using the finest products available. To maintain your colour results and the integrity of the hair, the way you treat your hair at home is crucial. Your Colourist will provide you with the best advice, service and a personalized home care routine to help you with this. 

Colour correction and big changes can be a process and may take more that one visit. Colour is a very customized and complex procedure. When hair is badly compromised, It can take a few visits to get it perfect – It takes a lot of work to fix bad colour, but it is also one of our greatest joys to help you! 

*Fatty Arbuckles cannot guarantee lasting results if you use unsuitable hair products, swim regularly, or if you have simply changed your mind.